Frequently Asking Question
Q:Why is cleaning the entire system important?
Answer: Hoods and fire protection systems have the most legal requirements of any equipment in the kitchen. Typically, the health department is concerned about sanitation, the fire and building departments are worried about fire hazards, and an environmental agency is often worried about the smoke emissions pouring from the ducts. Most cooking facility fires originate in the cooking area, which can quickly spread into the exhaust system, and onto the roof. Keeping a grease-free and fire safe system can protect you from this hazard.
Q: What part of the exhaust system do you clean?
Answer: We take care of what you see in the kitchen, but most importantly what you do not see from the roof down. We clean the entire system starting from the exhaust fan and blade, duct work from top to down the duct work into the hood plenum, and horizontal duct work areas cleaning the system to NFPA 96 standards. Lastly we clean the fire suppression linkage, plenum grease cups, gutters and polish the outside hood . The entire kitchen exhaust system is cleaned using several techniques: by steam cleaning, power washing, spin jets, manual scrapping and chemical application.
Q: How often should I have my exhaust system cleaned?
Answer: We suggest if you have a high-volume operation that you have your exhaust system cleaned monthly to quarterly. Moderately used systems should be cleaned quarterly to every six months. Low-volume systems should be cleaned every six months or annually, based on use.
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Q: Does my kitchen need to be closed at time of service?
Answer: Yes, any equipment under your hood will need to be turned off and cooled down. Pilot lights will be turned off and re-light upon our departure.
Q: My restaurant is open many hours, do i need to shut down the kitchen for cleaning of my exhaust system?
Answer: No problem, we will work with your schedule to ensure it doesn't affect your business.
Q: Why would I want to sign up for your scheduled maintenance plan?
Answer: Grease buildup is a major cause of restaurant fires. Being on a regularly scheduled maintenance plan help you to never have to worry about the exhaust system being dirty. Secondly, when we can schedule ahead of time, we can schedule more efficiently and pass the savings along to you.
Q: Why does my exhaust fan need Hinge Kit ?
Answer: Fan Hinge is required by NFPA 96 to ensure that the fan can be lifted and tipped securely for proper cleaning of the fan blades and the duct-work underneath. Hinge kits are required for all up-blast fans and greatly reduce the deterioration to fan motors, housing, electrical wiring and roof tops that can occur during the cleaning process.
Cleaning Inspection Frequency
Annually Table 11.4 Schedule of Inspection for Grease Buildup NFPA#96 fire local code
Monthly
System serving solid fuel cooking operations.
Quarterly
Systems serving high-volume cooking operations, such as 24 hours cooking, charbroiling, or wok cooking.
Semiannually
Systems serving moderate-volume cooking operations.
Annual
Systems serving low-volume cooking operations, such as churches, day camps, seasonal businesses, or senior
Q: Why does my exhaust fan need grease containment?
Answer: Roof Grease buildup is a major cause of restaurant roof damaged. Having a grease containment helps you to never have to worry about getting your roof damaged or getting up to a $5,000.00 fine by the EPA.
Q: My restaurant is open many hours, do i need to shut down the kitchen for cleaning of my exhaust system?
Answer: No problem, we will work with your schedule to ensure it doesn't affect your business.
Q: Why would I want to sign up for your scheduled maintenance plan?
Answer: Grease buildup is a major cause of restaurant fires. Being on a regularly scheduled maintenance plan help you to never have to worry about the exhaust system being dirty. Secondly, when we can schedule ahead of time, we can schedule more efficiently and pass the savings along to you.
Q: How Elite Hood Service can help us save money?
Answer: Every time Elite Hood Service technicians perform a service we check for any deficiency on your system or equipment, Before leave your business our technicians write any deficiency in a detailed Service Report with any problem and a solution to prevent future EXPENSIVE repairs.
Q: Do we need to sign up with long term contract?
Answer: Elite Hood Service is proud to introduce our “no-contract” price term. How this works? It is easy, give us a call to schedule FREE estimate, our office will ask few you question about your system. Once our office have all the information we can process to provide with quote, once our quote is approved we can schedule the kitchen exhaust cleaning service.
